When experiencing issues with a biometric device that restarts repeatedly, it is important to first assess the power supply, as it is a common culprit. The power adapter used must meet specific current ratings to ensure stable operation of the device. For standard attendance machines, a 12V-2A adapter is typically recommended, which provides sufficient power…
When a biometric attendance device consistently shows an offline status despite a stable internet connection, there are two primary areas to investigate: Addressing these issues involves a systematic approach to determine whether the cause is related to the device or the network, thereby enabling effective resolution of connectivity problems. This kind of targeted troubleshooting is…
What is a Callback URL? A callback URL, frequently referred to as a webhook, is a URL on your server configured to receive data automatically from external sources. This functionality allows your system to process incoming data in real-time as events occur within the external service, facilitating immediate responses and actions. Generating a Callback URL:…
Enabling DHCP (Dynamic Host Configuration Protocol) in the device plays a crucial role in simplifying network configuration processes. When DHCP is enabled, the device automatically receives essential network parameters, including an IP address, subnet mask, gateway, and DNS server address, without requiring manual intervention. Enabling DHCP offers several benefits, primarily revolving around convenience and efficiency….
Introduction: If your device is connected to the internet but you’re encountering difficulties with machine data reaching your server, several steps can be taken to diagnose and resolve the issue. Follow the comprehensive troubleshooting guide below to ensure seamless data transmission: Troubleshooting Steps: Conclusion: By diligently following these troubleshooting steps, you can effectively address connectivity…
Connectivity Setup: Wired Connection (LAN): For a wired connection, securely insert one end of the LAN wire into the designated port on your biometric device. Connect the opposite end of the LAN wire to an available LAN port on your router or network switch. This establishes a direct and stable connection to your network infrastructure,…
To configure the admin lock on a biometric device, begin by gaining access to the system’s main menu. This can usually be achieved through a designated combination of button presses or by interacting with the touchscreen interface. Once in the menu, proceed to the ‘User Management’ or ‘User Settings’ section, which is designed to handle…
Biometric attendance systems are increasingly becoming essential for modern businesses seeking streamlined operations and enhanced security. The integration of ZKTeco biometric devices with cloud applications can be achieved smoothly using the Cams Biometrics API, which supports a variety of devices including those from ZKTeco. Cams Biometric Machines If you own biometric machines from Cams (listed…
