Understanding Device Migration in Cams Biometrics Platform When working with biometric infrastructure, hardware failures are an inevitable reality. Understanding how to properly migrate your API license from a damaged device to a replacement unit is crucial for maintaining business continuity while ensuring compliance with the platform’s technical requirements. Technical Prerequisites for Migration Device Status Requirements…
It’s not uncommon—an admin leaves the company, or no one remembers which user has admin rights on your biometric attendance machine. Now, you’re locked out of the menu and can’t manage users or settings. Giving attendance still works, but you can’t add/remove users or change any device settings. Recovering admin access can be easy or…
Integrating a biometric machine with RazorPay involves distinct steps for different devices, such as Cams Biometrics and ZKTeco. Here’s a detailed guide to help you through the process: For Cams Biometrics Devices: For Existing Devices like ZKTeco: General Tips: This tutorial aims to make the integration process as clear as possible, ensuring that your biometric…
If your device’s time settings are resetting upon restart, the issue might be with the internal button cell battery, specifically a CR1220 – 3V. This battery is crucial as it maintains the internal clock and preserves the time settings even when the device is powered off or restarted. To address this issue, you should replace…
When experiencing missing data in your ERP system, it’s essential to initiate a thorough investigation with the help of your ERP provider. The provider can access detailed system logs and settings that are crucial for diagnosing the root cause of the data issues. This approach ensures that any systemic or technical anomalies within the ERP…
A spoof attack in facial biometric systems occurs when someone attempts to trick the system using a false representation of a face, such as a photo, video, or a different substitute for an actual human face. This can lead to unauthorized access or fraudulent attendance records, impacting the security and accuracy of biometric data management….
When utilizing a biometric attendance system, it’s important to understand how the “Duplicate Punch Duration” feature functions. This setting helps prevent the recording of multiple attendance entries by the same user within a specific, predefined time frame. If this feature is activated, any additional punches made by the same user during this period are not…
When experiencing issues with a biometric device that restarts repeatedly, it is important to first assess the power supply, as it is a common culprit. The power adapter used must meet specific current ratings to ensure stable operation of the device. For standard attendance machines, a 12V-2A adapter is typically recommended, which provides sufficient power…
When a biometric attendance device consistently shows an offline status despite a stable internet connection, there are two primary areas to investigate: Addressing these issues involves a systematic approach to determine whether the cause is related to the device or the network, thereby enabling effective resolution of connectivity problems. This kind of targeted troubleshooting is…
What is a Callback URL? A callback URL, frequently referred to as a webhook, is a URL on your server configured to receive data automatically from external sources. This functionality allows your system to process incoming data in real-time as events occur within the external service, facilitating immediate responses and actions. Generating a Callback URL:…
