Fix Biometric Device Time Resetting After Restart
If a biometric device loses its time after a restart, the internal CR1220 3V button cell battery likely needs replacing. Here is what to do.
Read More
How to Move an API License Between Biometric Devices
When and how an API license moves from a damaged Cams or third-party biometric device to a replacement, with pro-rated license and activation steps.
Hybrid Push: Universal Biometric Device Integration
How Hybrid Push connects device-native push and polled devices to ERP and HR systems through one API: features, architecture, deployment and FAQs.
Ten Biometric Automations Every HR Team Can Build in an Afternoon
Most HR teams already have the two ingredients for powerful automation: biometric devices that record every arrival and departure, and an automation tool such as n8n, Make, or Zapier. What is usually missing is a connection between the two. Once your biometric attendance data flows into your automation tool in real time, a long…
Biometric Device End of Support: What to Do Next
What end-of-support means for biometric devices, the risks of running EOL hardware, your migration options, and a step-by-step plan to respond.
Recover Admin Rights on Biometric Machines When Locked Out
How to regain admin access on a locked biometric attendance machine: remote unlock for Cams devices, options for ZKTeco, eSSL and Identix, and prevention.
Cams Biometric API vs Traditional Biometric Integration
Compares the Cams Biometric API with SDK-based and other biometric integration methods: real-time push, two-way user management, and no port forwarding.
Don’t Replace Your Biometric Devices, Retrofit Them for Cloud Integration
The $50,000 Compatibility Crisis You spent $50,000 on ZKTeco devices… and now your software vendor says they’re “incompatible.” Do you really need to replace everything? Many HR and IT teams get stuck here. The hardware works perfectly, but it is offline, siloed, and unable to connect with modern cloud or ERP systems. The devices accurately…
Missing Attendance Data in ERP: How to Troubleshoot
Steps to diagnose missing data in your ERP: involve your ERP provider, then record a test attendance entry and check it on the Device Status page.
Punches Not Transmitting or Queuing Up: Causes and Fixes
Troubleshoot biometric punches that do not reach your server: check device status, server URL and response, retry rules, and how to restart the queue.
