Biometric machines are used to record employee attendance—but did you know that anyone can access the settings if the machine is not protected? This guide explains how to lock your biometric device menu so that only authorized admins can access it—while everyone else can still mark their attendance as usual. This feature is supported in almost all major brands, including: 🔐 What…
First, ensure that the device supports HTTPS by configure the vendor’s HTTPS server URL and confirm if it works properly. Then, update the server settings as described below. ✅Server configuration for an HTTPS Domain Name Configuration Steps: Note: If your device has the HTTPS option, Enable HTTPS by navigate to: Menu → Comm → PC…
Introduction Managing biometric access for employees across multiple branches is a common challenge for enterprises. When employees are temporarily transferred to another location, most biometric systems require them to be re-enrolled, causing inefficiencies and administrative burden. Cams Biometrics addresses this issue with its two-way API communication, allowing employee data to be pushed to specific devices,…
Introduction In today’s fast-paced environments, canteen management requires efficiency, security, and real-time responsiveness. Cams Biometrics revolutionizes canteen operations with its Web API, seamlessly integrating user data and food selection processes in real-time. This article explores how the Cams Biometrics Web API enhances the CAN10 Canteen Token Management System, providing a robust solution for automated food…
Introduction: If your device is connected to the internet but you’re encountering difficulties with machine data reaching your server, several steps can be taken to diagnose and resolve the issue. Follow the comprehensive troubleshooting guide below to ensure seamless data transmission: Troubleshooting Steps: Conclusion: By diligently following these troubleshooting steps, you can effectively address connectivity…
Connectivity Setup: Wired Connection (LAN): For a wired connection, securely insert one end of the LAN wire into the designated port on your biometric device. Connect the opposite end of the LAN wire to an available LAN port on your router or network switch. This establishes a direct and stable connection to your network infrastructure,…
This guide is designed for end users, technicians, and IT admins using Cams biometric attendance systems. It covers commonly encountered messages, how to access key device menus, and which features you can configure directly on the device. Each section explains what the feature or error means, how it behaves, and how to adjust it all…
When experiencing issues with a biometric device that restarts repeatedly, it is important to first assess the power supply, as it is a common culprit. The power adapter used must meet specific current ratings to ensure stable operation of the device. For standard attendance machines, a 12V-2A adapter is typically recommended, which provides sufficient power…
When experiencing missing data in your ERP system, it’s essential to initiate a thorough investigation with the help of your ERP provider. The provider can access detailed system logs and settings that are crucial for diagnosing the root cause of the data issues. This approach ensures that any systemic or technical anomalies within the ERP…
We sincerely apologize for the inconvenience caused due to the recent IP block affecting certain devices. Our IT team is actively investigating and addressing the issue with top priority to ensure minimal disruption to your service. Impacted:Devices configured with the blocked IP 85.25.203.141 as their server are currently affected and may experience connectivity issues. Not…
