When experiencing missing data in your ERP system, it’s essential to initiate a thorough investigation with the help of your ERP provider. The provider can access detailed system logs and settings that are crucial for diagnosing the root cause of the data issues. This approach ensures that any systemic or technical anomalies within the ERP…
Company Overview Cams Biometrics is a prominent Indian company specializing in cutting-edge biometric attendance and access control solutions. They provide advanced systems for time attendance, access control, visitor management, and more, leveraging state-of-the-art biometric technologies like fingerprint, facial recognition, and iris recognition. Key Differentiator: Cams is the only provider offering a pure web API integration…
It’s not uncommon—an admin leaves the company, or no one remembers which user has admin rights on your biometric attendance machine. Now, you’re locked out of the menu and can’t manage users or settings. Giving attendance still works, but you can’t add/remove users or change any device settings. Recovering admin access can be easy or…
Introduction In today’s fast-paced environments, canteen management requires efficiency, security, and real-time responsiveness. Cams Biometrics revolutionizes canteen operations with its Web API, seamlessly integrating user data and food selection processes in real-time. This article explores how the Cams Biometrics Web API enhances the CAN10 Canteen Token Management System, providing a robust solution for automated food…
When a biometric attendance device consistently shows an offline status despite a stable internet connection, there are two primary areas to investigate: Addressing these issues involves a systematic approach to determine whether the cause is related to the device or the network, thereby enabling effective resolution of connectivity problems. This kind of targeted troubleshooting is…
Enabling DHCP (Dynamic Host Configuration Protocol) in the device plays a crucial role in simplifying network configuration processes. When DHCP is enabled, the device automatically receives essential network parameters, including an IP address, subnet mask, gateway, and DNS server address, without requiring manual intervention. Enabling DHCP offers several benefits, primarily revolving around convenience and efficiency….
When experiencing issues with a biometric device that restarts repeatedly, it is important to first assess the power supply, as it is a common culprit. The power adapter used must meet specific current ratings to ensure stable operation of the device. For standard attendance machines, a 12V-2A adapter is typically recommended, which provides sufficient power…
Introduction: If your device is connected to the internet but you’re encountering difficulties with machine data reaching your server, several steps can be taken to diagnose and resolve the issue. Follow the comprehensive troubleshooting guide below to ensure seamless data transmission: Troubleshooting Steps: Conclusion: By diligently following these troubleshooting steps, you can effectively address connectivity…
In a biometric attendance system, accurately identifying whether a punch is an IN or OUT entry is critical for ensuring proper attendance tracking. At Cams Biometrics, we offer flexible ways to determine the punch state—both at the hardware level and at the admin portal (API) level. This article explains how punch states are recorded, what…
Introduction Managing biometric access for employees across multiple branches is a common challenge for enterprises. When employees are temporarily transferred to another location, most biometric systems require them to be re-enrolled, causing inefficiencies and administrative burden. Cams Biometrics addresses this issue with its two-way API communication, allowing employee data to be pushed to specific devices,…
