Biometric machines are used to record employee attendance—but did you know that anyone can access the settings if the machine is not protected? This guide explains how to lock your biometric device menu so that only authorized admins can access it—while everyone else can still mark their attendance as usual. This feature is supported in almost all major brands, including: 🔐 What…
Follow these detailed steps to seamlessly integrate your Claude AI with the Cams Biometric system using a custom connector. This setup enables you to access real-time biometric data, monitor system status, and perform management tasks through natural language commands. If you’re using Claude AI and want to directly connect it with your Cams Biometric system,…
Managing 50, 100, or 500 biometric devices has always been a dashboard marathon – login, scroll, filter, check logs, repeat. For partners handling multiple client accounts, it’s even worse. That changes today. With our new MCP (Model Context Protocol) integration, clients and partners can now monitor devices from anywhere using any AI assistant, without even…
When a biometric attendance device consistently shows an offline status despite a stable internet connection, there are two primary areas to investigate: Addressing these issues involves a systematic approach to determine whether the cause is related to the device or the network, thereby enabling effective resolution of connectivity problems. This kind of targeted troubleshooting is…
It’s not uncommon—an admin leaves the company, or no one remembers which user has admin rights on your biometric attendance machine. Now, you’re locked out of the menu and can’t manage users or settings. Giving attendance still works, but you can’t add/remove users or change any device settings. Recovering admin access can be easy or…
This guide is designed for end users, technicians, and IT admins using Cams biometric attendance systems. It covers commonly encountered messages, how to access key device menus, and which features you can configure directly on the device. Each section explains what the feature or error means, how it behaves, and how to adjust it all…
When experiencing missing data in your ERP system, it’s essential to initiate a thorough investigation with the help of your ERP provider. The provider can access detailed system logs and settings that are crucial for diagnosing the root cause of the data issues. This approach ensures that any systemic or technical anomalies within the ERP…
In the rapidly evolving landscape of biometric technology, the integration of APIs plays a crucial role in determining the efficiency, security, and scalability of systems. The Cams Biometric API represents a significant advancement over traditional methods of biometric integration, offering a host of features that enhance user interaction and system manageability. Below, we explore how…
Enabling DHCP (Dynamic Host Configuration Protocol) in the device plays a crucial role in simplifying network configuration processes. When DHCP is enabled, the device automatically receives essential network parameters, including an IP address, subnet mask, gateway, and DNS server address, without requiring manual intervention. Enabling DHCP offers several benefits, primarily revolving around convenience and efficiency….
If your device’s time settings are resetting upon restart, the issue might be with the internal button cell battery, specifically a CR1220 – 3V. This battery is crucial as it maintains the internal clock and preserves the time settings even when the device is powered off or restarted. To address this issue, you should replace…
