A Basic Guide for Understanding Callback URLs

What is a Callback URL? A callback URL, frequently referred to as a webhook, is a URL on your server configured to receive data automatically from external sources. This functionality allows your system to process incoming data in real-time as events occur within the external service, facilitating immediate responses and actions. Generating a Callback URL:…

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How to Update Server Configurations for Uninterrupted Service

This guide will help you update the server configuration to ensure uninterrupted services. Follow the instructions below to update the server settings and connect your biometric device online. ✅Server configuration for CamsBiometrics Machines Configuration Steps: ✅Server configuration for Other brand Biometric Machines Configuration Steps: If domain configuration is challenging, you may alternatively use the direct…

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Optimizing Attendance Accuracy: Understanding and Managing Duplicate Punch Duration in Biometric Systems

When utilizing a biometric attendance system, it’s important to understand how the “Duplicate Punch Duration” feature functions. This setting helps prevent the recording of multiple attendance entries by the same user within a specific, predefined time frame. If this feature is activated, any additional punches made by the same user during this period are not…

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Optimizing Power Supply for Biometric Devices: A Comprehensive Guide to Preventing Restarts

When experiencing issues with a biometric device that restarts repeatedly, it is important to first assess the power supply, as it is a common culprit. The power adapter used must meet specific current ratings to ensure stable operation of the device. For standard attendance machines, a 12V-2A adapter is typically recommended, which provides sufficient power…

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Troubleshooting Random Offline Issues in Biometric Attendance Devices

When a biometric attendance device consistently shows an offline status despite a stable internet connection, there are two primary areas to investigate: Addressing these issues involves a systematic approach to determine whether the cause is related to the device or the network, thereby enabling effective resolution of connectivity problems. This kind of targeted troubleshooting is…

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How to Lock Biometric Machine Settings: Admin Guide to Prevent Unauthorized Access

How to Lock Biometric Machine Settings: Admin Guide to Prevent Unauthorized Access

Biometric machines are used to record employee attendance—but did you know that anyone can access the settings if the machine is not protected? This guide explains how to lock your biometric device menu so that only authorized admins can access it—while everyone else can still mark their attendance as usual. This feature is supported in almost all major brands, including: 🔐 What…

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