How Retail and Hospitality Chains Lose Money on Attendance and How to Stop It
Labour is the largest controllable cost in retail and hospitality, typically between 25 and 35 percent of revenue. When attendance is managed manually, a percentage of that cost leaks through time theft, buddy punching, unrecorded early departures, and payroll errors that no one audits until the end of the month. For a chain with 80…